WE’RE BACK – We’ve missed you

We hope you have all been safe and well over the last 18 months? With the world reopening, we are too. 

We wanted to get in touch to let you know that we will be opening the shops as of 20th of September from 10 am to 4pm. So you can all look forward to booking your next dream holiday with us and our fantastic team.

To keep you updated, we wanted to make you aware that we have recently gone through a restructure of the business, which means we now have new owners in place; Inc & Co. Despite this change, the same trusted, Award-Winning team remains in place. So if you booked your last cruise with Trevor or your last trip to the Caribbean with Janet, you will still be able to speak to them to get the best advice you have been used to.

The last 18 months have been our biggest challenge since forming the business and have led us to look at the best way to take the business forwards as we move out of the pandemic. We believe that our new owners are best placed to be able to provide the investment and expertise for this.  

The name ‘Baldwins Travel’ will continue and all shops and staff are protected under this deal and move to the new owner. Having a lot of long-serving and skilled employees was a key focus for us in looking at future options for the company.

As you can appreciate, there is a lot to work through over the next few weeks so we’d really appreciate your patience, and we will endeavour to be in touch with you again in the coming days and weeks. If you have any urgent queries please send them to customers@baldwins-travel.co.uk  

For those of you with any concerns about an existing booking, or if you have questions about an imminent departure, please email bookings@baldwins-travel.co.uk as we will be systematically working hard to catch up on customer queries in the coming weeks, following the unprecedented disruption to the industry.

 For further support, please  contact your local branch:

• Tunbridge Wells: 25/27 Grosvenor Road, Royal Tunbridge Wells, Kent – 01892 511999
• Cranbrook: 1 Carriers Road, Cranbrook, Kent – 01580 714411
• Lewes: 1 Station Street, Lewes, East Sussex – 01273 472466
• Maidstone: 21/23 Earl Street, Maidstone, Kent – 01622 762141
• Sevenoaks: 4-5 Dorset Street, Sevenoaks, Kent – 01732 458255
• Tenterden: 8-9 East Cross, Tenterden, Kent  - 01580 764344
• Tonbridge: 157 High Street, Tonbridge, Kent – 01732 351223
• Uckfield: 45 High Street, Uckfield, East Sussex – 01825 760488

Our Bureau de Change, in all branches, will also be open for all your currency needs.

Baldwins Travel Group is an award-winning travel agent in Kent and Sussex, recognised by the travel industry as the leading independent travel agent in the South East. We’re proud to have been awarded ‘Travel Agent of the Year – London and the South East’ for 12 consecutive years, and to have been crowned ‘National High Street Travel Agent of the Year’ four times since 2014.

Baldwins Travel represents the best of high street travel and corporate travel management agencies. Whether you’re looking for late deals, package holidays, flights, cruises, ski holidays a wedding or honeymoon abroad, or a tailor-made itinerary designed to meet your every need, our travel experts will bring the human touch to finding the best travel solutions for your aspirations and budget.

We also offer all the extras to complete your holiday: travel insurance, foreign exchange, car hire and airport parking.

Visit our friendly travel agents in Tunbridge Wells, Cranbrook, Lewes, Maidstone, Sevenoaks, Tenterden, Tonbridge and Uckfield to book your perfect travel adventure.

For further #HolidayInspiration read our latest copy of Travel Collection magazine HERE.